The short answer: we automate the repetitive tasks between you, your customers and your team, a bot that answers daily questions, automatic appointment booking, reminders that fire on their own, and paperless workflows, so your customer is served at any hour and your team focuses on work that matters. It is a standalone service that does not require Odoo: it works with your current tools, and if you want it connected to Odoo, that is an additional step we also provide.

What the service includes

  • Daily-questions bot, instantly answers frequent enquiries (prices, hours, location, order status) on your website and WhatsApp.
  • Automatic appointment booking, the customer picks a slot from a live calendar, with automatic confirmation and reminders that cut no-shows.
  • Alerts and reminders, WhatsApp, email and messages that fire on their own at every event: new request, upcoming appointment, due payment.
  • Paperless workflows, form to approval to notification to archive, with no manual entry or from-memory follow-up.
  • Optional Odoo link, if you run Odoo or a CRM, we connect the automation to it as a separate additional service.

Who it is for

Any business whose team spends its time on repeated questions, appointment coordination and request follow-up, without having to change its current systems.

Who benefits from it?

Clinics and medical centers

Automatic booking and patient reminders, fewer no-shows.

Retail and trading

Answering where-is-my-order, order status and product questions instantly.

Travel and tourism

Trip enquiries, bookings and confirmations at any hour.

Education

Registration and fee questions, automatic parent reminders.

Non-profits

Receiving beneficiary requests and routing them to the right track.

Service companies

Inspection and maintenance appointments, request follow-up.

The value you get

Instant replies to your customers at any hour, appointments that confirm and remind themselves, requests that stop slipping, and a team freed for work that needs humans. You measure the impact directly: response speed, kept appointments, and requests completed without manual work.

Frequently asked questions about this service

Any repetitive task with fixed steps: answering frequent questions, booking and confirming appointments, payment and appointment reminders, receiving requests and routing them to the right person, internal approvals, and order-status notifications. We usually start with the tasks that repeat most and consume the most of your team's time.

No, it is a fully standalone service that works with your current website, WhatsApp, email and spreadsheets, with no system change. If you already run Odoo, or adopt it later, we connect the automation to it, that is a separate additional step we also provide.

By sector: clinics (booking and patient reminders), retail and trading (order status and product questions), travel and tourism (enquiries and bookings), education (registration and fee questions), non-profits (beneficiary requests), and service companies (inspection and maintenance appointments). Inside your company: customer service, sales, HR (leave and document requests), and finance (payment reminders).

The value shows in three things you can measure yourself: customer response speed, frequent questions get answered instantly instead of waiting; appointments and requests that stop slipping because the system confirms, reminds and follows up; and your team's time moving from copy-paste and repeated replies to work that needs thinking. Before we start, we agree with you on exactly what we will measure.

We start with a short session to identify the three most repetitive tasks in your day, automate the first one and run it with you until it is stable, then expand step by step. We do not hand you a platform and leave, we build the workflow, test it with you, and train your team on it.

No, the bot answers the repetitive, clear-cut questions; anything complex or sensitive is handed to your team automatically with the full conversation context. Your employee picks up a ready conversation instead of starting from zero.

Yes, in Arabic and English, and on the channels your customers actually use: WhatsApp, your website, and email.

Workflows are not fixed, we adjust them with you when your services, prices or team change, as part of the support plan rather than a new project every time.

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Need help?

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+966 50 056 4066

info@time-solution.sa

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