In short: Before signing with any ERP partner, ask: do you organise operations before installing? How do you deliver without downtime? Who owns the data? What is post-go-live support? And is customisation upgrade-safe? These reveal a serious partner from the rest.
1) Order before technology
A serious partner maps your operations and surfaces gaps before installing.
2) No-downtime delivery
Ask for a clear phased method where your work continues.
3) Data ownership
Confirm you can export your full data anytime.
4) Post-go-live support
Ask about support tiers and response times.
5) Clean customisation
Bad customisation breaks upgrades, ask for clear standards.
FAQ
A small firm with three modules: 4-8 weeks; mid-size: 3-6 months. Beware unrealistic promises.
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